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Client Issues - eResources

Resources for responding holistically to client issues

General Help with eResources



  • Take the time to watch the online tutorial for the database of your choice
  • Select full-text when conducting a search
  • Include a date range to ensure up to date information eg 2015-2018
  • Save the articles to a USB drive, this provides easy access and avoids the need to print
  • Use relevant keywords when searching for information
  • Read the abstract to see if the article is relevant
  • Use the Ctrl F (find) function to search the article using your keywords

Tips: Record all your sources.  When you use an article in your assignment, always include the database in the citation so the teacher can easily locate it. See A student's basic guide to referencing: Harvard style - TAFE NSW Libraries July 2017

Need more help?  User guides and video tutorials


Please contact your local library staff for assistance.

If your local library is closed, please contact Wollongong library staff on 4229 0464.

You can also fill in our feedback form

Example of an article from Databases


Issues in Society is an Australian series of books for those who need up-to-date information. Each book is a thoroughly researched compilation of the latest news, facts, opinions and statistics from a range of sources.

User guide - Issues in Society eBooks

Password required - use your TAFE username and password.


Read these full-text journals online - To search for articles on specific topics, use the database search links on this page. Password required - use your TAFE username and password.

Australian titles

International titles


 Online Videos

  • Access for students and staff - Illawarra Institute only. 
  • Password required - use your TAFE username and password. | User guide
  • Summary / teacher notes are available for most videos. Click on the PDF icon  next to the title.


 RealTime Health videos 

RealTime Health Videos is a collection of short online video clips about the patient and carer experience of a range of illnesses. List of titles for loan from libraries.

Password required - enter your TAFE username and password.

For more videos, visit the full collection of RealTime Health videos

Britannica Academic


Britannica Academic delivers high-quality, comprehensive information, combining the Encyclopaedia Britannica, Merriam-Webster’s Collegiate Dictionary, magazines and periodicals, and many other research tools. Written by experts, Britannica Academic provides trusted information with balanced, global perspectives and insights.

Password required - use your TAFE username and password.